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Seahaven Towersâ„¢ and Haniport Leveeâ„¢ have been rolled into a single product called Longwood Guildhallâ„¢. Copper (Alpha) versions are now available for current customers to test. An existing Seahaven Towers or Haniport Levee registration is required. Sign up now for the Guildhall announcement list.

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Privacy Statement

15 April 2016 - our Privacy Statement has been amended to include a minor change in our business name (adding LLC).

This privacy statement covers the site longwood.com. To demonstrate our commitment to our users’ privacy, we disclose our information practices, including:

  1. What personally identifiable information the Longwood Wizards Guild LLC collects.
  2. What personally identifiable information third parties collect through the Web site.
  3. What organization collects the information.
  4. How the Longwood Wizards Guild LLC uses the information.
  5. With whom the Longwood Wizards Guild LLC may share user information.
  6. What choices are available to users regarding collection, use and distribution of the information.
  7. What types of security procedures are in place to protect the loss, misuse or alteration of information under the control of Longwood Wizards Guild LLC.
  8. How users can correct any inaccuracies in the information.

If users have questions or concerns regarding this statement, they should contact us by email at

Information Collection and Use

Information Collection

The Longwood Wizards Guild LLC does not collect information from our users at any point on our Web site. Our Web site does provide instruction by which you can subscribe to a mailing list for product announcements, and that is done not through the Web site but by a separate action on the part of the user to send an email to our list server. Once subscribed, the mailing list sends information to the user regarding how a user may unsubscribe.


No registration is required for a user to use this Web site. Registration information is collected at the time of purchase or upgrade of one of our software products via our business partner eSellerate, either from within one of our software products or via the eSellerate Web site. When information is collected from within one of our software products, eSellerate transmits to us the user name, user address, user email address, product serial number, product purchased, the product from which the transaction was initiated, and the encrypted serial number used to register the product from which the transaction was initiated (if any). When information is collected via the eSellerate Web site, eSellerate transmits to us the user name, user address, user email address, product serial number, and which product was purchased.

Information Use

Because no information is collected from users at any point on our Web site, we do not make use of user information collected from users on our Web site.

Registration information collected at the time of purchase or upgrade of one of our software products via the eSellerate system is used to verify customer registration, to provide support, and to issue product announcements if the user has indicated, at the time of purchase or upgrade, that the user would like to receive such announcements.


We do not use cookies, clear gifs, and/or third parties to create a profile of our users. We do collect information via log files. Our log files are not used to create a profile of our users.


A cookie is a piece of data stored on the user’s computer tied to information about the user. We do not use cookies. The eSellerate system used in our products may store a cookie on a user’s computer in accordance with eSellerate’s privacy statement. We do not use any information stored in cookies created by the eSellerate system other than by activation of the eSellerate system itself.

Third Party Advertising

No third party advertising appears on this Web site.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. Our log files are not used to create a profile of our users.

Clear Gifs (Web Beacons/Web Bugs)

We do not employ the software technology called clear gifs (a.k.a. Web Beacons/Web Bugs). Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence.

In addition, we do not use clear gifs in any HTML-based emails.

Communications from the Site

Special Offers and Updates

Registered customers will receive a welcoming email to verify username and serial number from us via eSellerate. Registered customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present, at the time of purchase or upgrade, the option to not receive these types of communications. Please see the Choice and Opt-out sections.


If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users’ privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if we wish to alert our users of an issue regarding the usage of our software products we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Customer Service

We communicate with users via email when required in order to provide requested services, for example customer support.


Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Aggregate Information (non-personally identifiable)

We do not share aggregated demographic information with any third parties.

Third Party Advertisers

The Longwood Wizards Guild LLC does not share Web site usage information with any third party advertisers.

Third Party Intermediaries

We use an outside credit card processing company, eSellerate, Inc., to bill users for goods and services. The eSellerate company does not retain, share, store or use personally identifiable information for any secondary purposes.

Service Providers

We do not partner with any other third parties to provide specific services.

Business Transitions

In the event the Longwood Wizards Guild LLC goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.


Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for information. For example, at the time of registration or upgrade a user may choose not to receive any product announcements from us.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by following the unsubscribe instructions at the end of each newsletter or promotional communication from us. You may also contact us by email at

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.


This Web site contains links to other sites. Please be aware that we, the Longwood Wizards Guild LLC, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site and to information collected during the registration or upgrade of our software products via the eSellerate system.


Anonymous survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and our software products. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys, they may not use users’ personally identifiable information for any secondary purposes.

Chat Rooms, Message Boards, and Public Forums

Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through e-mail, or in chat areas - that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.


This Web site takes every precaution to protect our users’ information. No information is collected via this Web site. Information transmitted to us from eSellerate is not available online and is protected off-line.

Please review the eSellerate privacy policy (a link is available on their site or at the time of a user transaction) regarding their handling of sensitive information (such as credit card numbers).

All of our users’ information is restricted in our offices. We do not receive or store credit card numbers. Only personnel who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Finally, the servers that store personally identifiable information are in a secure environment, in a locked room.

If users have any questions about the security at our Web site, users can send an email to our Customer Support staff at

Supplementation of Information

In order for this Web site to properly fulfill its obligation to users it is NOT necessary for us to supplement the information we receive with information from 3rd party sources.

Correcting/Updating/Deactivating Personal Information

If a user’s personally identifiable information changes (such as zip code, email or postal address) we provide a way to correct, update or deactivate users’ personally identifiable information. This can usually be done by emailing our Customer Support staff at

Before we make such changes we will confirm changes by sending email to the email address of record for that user, or to the user’s postal mail address of record.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, our homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

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Page last modified on April 15, 2016, at 09:30 PM

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